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Practice areas

Practice areas are self-organized groups oriented around a specific practice or craft. They help:

  • provide client services
  • build the team that delivers those services
  • work across departments and delivery to develop, market, sell, deliver and grow a set of related services
  • foster learning, continuous improvement and cross-pollination of ideas and best practice across the company

It is important to note practice areas may overlap in places, and that client projects can often be served by more than one practice area during the course of delivery. Similarly team members may work across multiple practice areas, even in a single day.

Each client-facing practice area:

  • is identified by a unique 2 character code; this is used to identify practice area work in Unanet and other tools
  • has one or two Practice Area leads. The lead is responsible for guiding the collaborative creation of vision, strategy and goals of the practice area, supporting departments and people planning.
  • has a Slack channel, with key materials such as Trello boards, strategic planning documents, roadmaps, etc pinned in the channel

Practice area meetings should be added to the main "CivicActions" calendar for visibility - see the calendar for the latest schedule and feel free to copy the event to your calendar if you would like.

Directory

Name Leads Slack Meets
Accessibility Maggie Wachs, Laura Flannery, Mike Gifford #accessibility Twice monthly
Data Science #datascience
Design Jenna Waszak, Kelly Smith, Val Runde #design Weekly (Ops), Weekly (Lunch & Learn)
DevSecOps David Sumner, Sharjeel Aziz #devsecops Biweekly
Drupal Andy Hawks, Daniel Mundra, Eric Napier, Jonathan Bourland, Kristian Ducharme, Patrick Koroma #engineering-drupal Monthly
Frontend Eric Huffman, Iris Ibekwe #engineering-frontend Monthly
Product Management Liz Tupper #productmanagement Biweekly
Project Management Matt Powell #projectmanagement Biweekly
Python Jonathan Bourland, Tom Camp #engineering-python Biweekly
Quality Assurance Eric Napier #engineering-qa Biweekly
Tech Lead Andy Hawks, Kristian Ducharme, Bob Schmitt #engineering-techlead Monthly
Workforce Transformation Farooq Zakhilwal, Chianti Lomax #workforce-development Monthly

Last update March 10, 2025.